From today always at your side

We have the numbers to answer all your questions

Payment Acceptance

Merchant Support

Support service always available 24/7, even at weekends.

On request, a new service is available directly at your point of sale. 

Nexi’s support numbers are the same as CartaSi.

Merchant Authorisation Requests

Automatic services: 24/7, 365 days a year

Operator services: 8 am - 8 pm, Monday - Friday 

Requests and authorisations 892080**

For calls from abroad +39.02.34.980.021* 

Corporate card management

Card blocking

800 15.16.16

Toll-Free Number 

+39 02.34.980.020*

For calls from abroad 

1.800.473.6896

International Toll-Free Number from the USA 

Card Information and Support

Corporate card holders 
892900** 
For calls from abroad +39.02.34.980.020* 

1.800.473.6896

International Toll-Free Number from the USA

Automatic services: 24/7, 365 days a year
Operator services: 8 am - 8 pm, Monday - Friday

Corporate card requests
Toll-Free Number 800.02.48.22

Our Customer Care is also Social

You can also contact us on Facebook or Twitter from Monday to Friday from 8 am to 8 pm.

When you write to us on Social Networks, to receive information we ask you to follow some simple rules to provide you and the community with a quality service. 

  • Ask for general or commercial information through public posts/tweets
  • Write a private message for personal requests or those concerning your Card
  • Do not render your sensitive data public in order to guarantee your privacy
  • Do not post your Card number
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